JTI Con Te

JT International Italia

JTI Con Te, the Digital Trade Platform supporting agents and tobacconists

Sector

Tobacco production

Soluzioni

Websites and portals

Web App

Internet Marketing

Japan Tobacco International is the international tobacco and vaping division of Japan Tobacco Inc, a leading tobacco company in Japan. It produces some of the world’s best-known brands, including Winston, Mevius, Camel, American Spirit and Ploom.

The JTI Digital Trade Platform project stems from the desire to have a tool that promotes the digital evolution of JTI.

Attività svolte

UX&UI Design

Graphic Design

Software Development

QC/QA & UAT

Content Management

Customer Care

Web app for agents and tobacconists

We designed and developed the mobile-first web platform ‘JTI Con Te’ dedicated to JTI’s Field Force and Italian tobacconists. The aim is to support daily sales activities.

Users can find product information, stay up to date on price changes and monitor their performance. They can also participate in training and loyalty activities and request assistance from Customer Care.

Dynamic and advanced platform

We interfaced with JTI’s systems to synchronise data flow to and from the platform. This operation is essential to keep users up to date on their portfolio and performance. We developed a simple and intuitive custom-made CMS for user and content management.

The platform has never stopped evolving: from routine technical maintenance to user support. In addition, content management and email marketing activities drive traffic and keep users engaged.

Weekly reports analysing and studying user navigation optimise the experience.